6-Month Coverage: Every piece of our 925 Sterling Silver jewelry is backed by a 6-month warranty against manufacturing defects.
What’s Covered: Faulty clasps, loose settings, or issues caused by normal use.
What’s Not Covered: Damage from misuse, accidental breakage, improper cleaning, or normal wear-and-tear (like scratches or tarnish).
How to Claim: Email us with your order details and clear photos of the issue. We’ll repair or replace the item at no extra cost within the warranty period.
Limit Exposure:
Remove jewelry before performing activities like exercising, cooking, or cleaning.
Avoid contact with chemicals, lotions, perfumes, and sprays, which can tarnish metals and damage gemstones.
Gentle Handling:
Handle your jewelry with clean, dry hands.
Avoid pulling on delicate chains or overstretching bracelets.
Separate Items:
Store each piece separately to prevent tangling and scratching.
Use jewelry boxes with compartments or soft pouches for organization.
Avoid Humidity:
Keep jewelry in a cool, dry place to prevent tarnishing.
Use anti-tarnish strips or silica gel packs for silver pieces.